Privacy Policy

    Last updated: September 21, 2025

    This Privacy Notice for Cognivise AIWorks ('we', 'us', or 'our'), describes how and why we might access, collect, store, use, and/or share ('process') your personal information when you use our services ('Services'), including when you:

    • Visit our website at https://www.cognivise.io/, or any website of ours that links to this Privacy Notice
    • Engage with us in other related ways, including any sales, marketing, or events

    Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at contact@cognivise.io.

    Summary of Key Points

    This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below to find the section you are looking for.

    What personal information do we process?

    When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.

    Do we process any sensitive personal information?

    We do not process sensitive personal information.

    Do we collect any information from third parties?

    We do not collect any information from third parties.

    How do we process your information?

    We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.

    In what situations and with which parties do we share personal information?

    We may share information in specific situations and with specific third parties.

    How do we keep your information safe?

    We have adequate organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

    Cookies and tracking:

    We do not use cookies. We use serverless, cookieless analytics that collect only anonymous, aggregated data. No third-party trackers. Your browsing cannot be tracked across sessions.

    What are your rights?

    Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

    How do you exercise your rights?

    The easiest way to exercise your rights is by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

    Table of Contents

    1. What Information Do We Collect?
    2. How Do We Process Your Information?
    3. What Legal Bases Do We Rely On?
    4. When and With Whom Do We Share Your Personal Information?
    5. Do We Use Cookies and Other Tracking Technologies?
    6. How Long Do We Keep Your Information?
    7. How Do We Keep Your Information Safe?
    8. What Are Your Privacy Rights?
    9. Controls for Do-Not-Track Features
    10. Do United States Residents Have Specific Privacy Rights?
    11. Do We Make Updates to This Notice?
    12. How Can You Contact Us About This Notice?
    13. How Can You Review, Update, or Delete the Data We Collect?

    1. What Information Do We Collect?

    Personal information you disclose to us

    In Short: We collect personal information that you provide to us.

    We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

    Personal Information Provided by You:

    The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include:

    • Names
    • Email addresses
    • Mailing addresses
    • Job titles
    • Contact preferences

    Sensitive Information: We do not process sensitive information.

    All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

    Information automatically collected

    In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services.

    We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information.

    Unlike many businesses, we do not use cookies for analytics or tracking. We may collect limited technical data using cookieless technologies (such as server-side logs or privacy-friendly analytics tools) to understand site performance and usage without storing identifiers on your device.

    The information we collect includes:

    • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files.
    • Device Data: Information about your computer, phone, tablet, or other device you use to access the Services.
    • Location Data: Information about your device's location, which can be either precise or imprecise.

    2. How Do We Process Your Information?

    In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

    We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

    • To save or protect an individual's vital interest: We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

    3. What Legal Bases Do We Rely On to Process Your Information?

    In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason to do so under applicable law.

    If you are located in the EU or UK:

    The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases:

    • Consent: We may process your information if you have given us permission to use your personal information for a specific purpose. You can withdraw your consent at any time.
    • Legal Obligations: We may process your information where we believe it is necessary for compliance with our legal obligations.
    • Vital Interests: We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party.

    If you are located in Canada:

    We may process your information if you have given us specific permission (express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (implied consent). You can withdraw your consent at any time.

    In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including:

    • If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way
    • For investigations and fraud detection and prevention
    • For business transactions provided certain conditions are met
    • If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim
    • For identifying injured, ill, or deceased persons and communicating with next of kin

    4. When and With Whom Do We Share Your Personal Information?

    In Short: We may share information in specific situations described in this section.

    We may need to share your personal information in the following situations:

    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    5. Do We Use Cookies and Other Tracking Technologies?

    In Short: We do not use cookies. We use serverless, cookieless analytics that respect your privacy.

    We do not use cookies or any tracking technologies that store data on your device. Instead, we use serverless, cookieless analytics to understand general usage patterns and improve site performance.

    Our analytics approach:

    • No cookies: We do not store any cookies or identifiers on your device
    • Serverless processing: Analytics are processed server-side without client-side tracking scripts
    • Anonymous data: We collect only aggregated, non-identifiable usage statistics
    • No third parties: We do not share data with third-party analytics services like Google Analytics
    • Privacy-first: Your browsing behavior cannot be tracked across sessions or websites

    The limited technical data we collect includes page views, referral sources, and general device information (browser type, operating system) - all processed anonymously through server logs without any personal identifiers.

    We do not allow third parties to use tracking technologies on our Services. We do not use Google Analytics or any third-party analytics services.

    6. How Long Do We Keep Your Information?

    In Short: We keep your information for as long as necessary to fulfil the purposes outlined in this Privacy Notice unless otherwise required by law.

    We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

    When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

    7. How Do We Keep Your Information Safe?

    In Short: We aim to protect your personal information through a system of organisational and technical security measures.

    We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

    8. What Are Your Privacy Rights?

    In Short: Depending on your state of residence in the US or in some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information.

    In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; (iv) if applicable, to data portability; and (v) not to be subject to automated decision-making.

    We will consider and act upon any request in accordance with applicable data protection laws.

    Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time.

    Tracking technologies: Our Services operate without cookies. We use serverless, cookieless analytics that process data anonymously on our servers. You do not need to take any action to disable tracking because:

    • We do not store any cookies or identifiers on your device
    • We do not use client-side tracking scripts
    • All analytics are aggregated and anonymous
    • Your browsing cannot be tracked across sessions or websites

    If you have questions or comments about your privacy rights, you may email us at hello@cognivise.io.

    9. Controls for Do-Not-Track Features

    Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

    At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

    Since we do not perform cross-site tracking or use cookies for analytics or advertising, our Services inherently respect Do-Not-Track signals.

    10. Do United States Residents Have Specific Privacy Rights?

    In Short: If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you.

    Your Rights

    You have rights under certain US state data protection laws. These rights include:

    • Right to know whether or not we are processing your personal data
    • Right to access your personal data
    • Right to correct inaccuracies in your personal data
    • Right to request the deletion of your personal data
    • Right to obtain a copy of the personal data you previously shared with us
    • Right to non-discrimination for exercising your rights
    • Right to opt out of the processing of your personal data for targeted advertising, sale, or profiling

    How to Exercise Your Rights

    To exercise these rights, you can contact us by emailing us at hello@cognivise.io, or by referring to the contact details at the bottom of this document.

    11. Do We Make Updates to This Notice?

    In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

    We may update this Privacy Notice from time to time. The updated version will be indicated by an updated 'Revised' date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.

    12. How Can You Contact Us About This Notice?

    If you have questions or comments about this notice, you may email us at hello@cognivise.io or contact us by post at:

    Cognivise AIWorks
    Crailsheimer Straße 12d
    D-12247 Berlin
    Germany

    13. How Can You Review, Update, or Delete the Data We Collect From You?

    Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. To request to review, update, or delete your personal information, please contact us at hello@cognivise.io.